Effective Date: January 29, 2026
Welcome to Shuffle, a service of DNFT, Inc. ("DNFT", "Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our websites, applications, messaging services, AI-powered features, and related software and documentation (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Service.
IMPORTANT: PLEASE READ SECTION 14 (DISPUTE RESOLUTION AND ARBITRATION) CAREFULLY. IT CONTAINS A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT AFFECTS YOUR LEGAL RIGHTS.
You must be at least 13 years of age to use the Service. Children under 13 are strictly prohibited from using the Service under any circumstances.
If you are between 13 and 17 years old, you may only use the Service with the consent and supervision of a parent or legal guardian. By allowing a minor to use the Service, the parent or guardian agrees to these Terms on behalf of the minor and accepts responsibility for the minor's use of the Service.
We do not knowingly collect personal information from anyone under 13. If we discover that a child under 13 has used the Service, we will immediately terminate the account and delete any associated data. If you believe a child under 13 is using the Service, please contact us immediately at support@dnftinc.com.
By using the Service, you represent and warrant that you:
If you use the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and you agree to these Terms on behalf of that organization.
By using the Service, you accept these Terms and our Privacy Policy. We may update these Terms from time to time. Continued use of the Service following any updates constitutes your acceptance of the revised Terms.
Shuffle provides AI-powered services including, but not limited to:
Specific features may be added, modified, or removed at any time without prior notice.
When you use our AI features in group conversations, messages and metadata in those conversations may be processed to operate the Service.
Group Chat Consent Requirements:
Removal from Group Chats:
THE AI SERVICE EXISTS ONLY AS A DIGITAL TEXT AND VOICE INTERFACE. THE AI CANNOT AND WILL NOT MEET YOU OR ANY OTHER USER IN PERSON, IN REAL LIFE, OR AT ANY PHYSICAL LOCATION.
The AI is not a real person. Any interactions suggesting physical meetings are prohibited, and any representations by the AI about meeting in person should be disregarded as errors.
The Service is provided on an "as available" basis. The Service may experience delays, outages, or limitations. We reserve the right to suspend, modify, or discontinue any feature or the entire Service at any time, with or without notice.
Registration via phone number may be required for some features. You must provide accurate, current, and complete information during registration and keep your information updated.
You are responsible for any activity that occurs under your account or phone number. You agree to:
We may require verification of your phone number or other information to provide the Service. You consent to receiving verification codes via SMS.
You agree that you will NOT:
The Service may engage in conversational roleplay and respond to a wide range of topics. However:
The Service is NOT designed for, and you agree NOT to submit:
DNFT, Inc. maintains an absolute zero-tolerance policy for child sexual abuse material (CSAM) and child sexual exploitation.
If you encounter any content involving the exploitation of minors, report it immediately to support@dnftinc.com and to NCMEC at CyberTipline.org.
You retain ownership of all text, images, and other content you submit to the Service ("User Content").
By submitting User Content, you grant DNFT, Inc. a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, host, store, modify, create derivative works of, publicly display, publicly perform, and distribute your User Content as necessary to:
Your content may be used to train AI models. This helps us improve the quality, accuracy, and capabilities of the Service. You acknowledge that:
Opt-Out: If you do not want your content used for DNFT's internal model training, you may opt out by emailing privacy@dnftinc.com with the subject line "Model Training Opt-Out." Note that opting out does not affect data already used for training and does not apply to third-party providers' practices.
You are solely responsible for your User Content. You represent and warrant that:
The Service generates text, images, and other content ("Output") using artificial intelligence. You acknowledge and agree that:
Your Rights:
As between you and DNFT, you own the Output generated by the Service in response to your inputs. DNFT assigns to you any rights it may have in such Output. You may use Output for any personal or commercial purpose, subject to these Terms and applicable law.
Important: Output may not be eligible for copyright protection under current law, as copyright typically requires human authorship. Pure AI-generated content may not be copyrightable. If you want stronger IP protection, consider adding substantial human creativity (editing, combining, original additions) to the Output.
Your Responsibility:
You are responsible for ensuring that your use of Output does not infringe any third party's intellectual property or other rights.
License to DNFT:
By using the Service, you grant DNFT, Inc. a worldwide, non-exclusive, royalty-free license to use, store, reproduce, and analyze Output for purposes of:
We will not publicly publish or share Output in a way that identifies you without your consent, except as required by law or to enforce our Terms.
THE AI HAS SIGNIFICANT LIMITATIONS. IT MAY:
DO NOT RELY ON AI OUTPUT AS A SOLE SOURCE OF TRUTH FOR ANY IMPORTANT DECISION.
THE SERVICE DOES NOT PROVIDE AND IS NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE OF ANY KIND, INCLUDING BUT NOT LIMITED TO:
The Service is for informational and entertainment purposes only. Always consult qualified professionals for important matters affecting your health, legal rights, finances, or safety.
If you are experiencing a mental health crisis, thoughts of self-harm, or suicidal ideation:
The AI may provide supportive responses and crisis resources, but it is NOT a mental health professional and cannot provide therapy, diagnosis, or treatment. If you are in distress, please reach out to trained professionals immediately.
By using the Service, you acknowledge that AI technology is imperfect and accept full responsibility for:
The Service uses third-party AI models and infrastructure to process inputs and generate outputs. Your content may be transmitted to third-party providers including, but not limited to:
Use of these third-party services is subject to their respective terms and privacy policies.
The Service may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of any third-party sites.
Shuffle is an AI-powered messaging service that provides conversational AI assistance, image generation, information retrieval, reminders, games, and other features via SMS and iMessage. When you text our service number, you interact with an AI assistant that responds to your messages.
By providing your phone number and using the Service, you expressly consent to receive SMS and MMS messages from Shuffle. Messages fall into two categories:
Transactional Messages (required for Service operation):
Promotional Messages (require separate express consent):
You may receive promotional messages only if you opt in through our website or by texting a promotional keyword.
Consent to receive promotional messages is not required to use the Service or make a purchase.
Message frequency varies based on your usage:
Msg and data rates may apply. You are responsible for any charges from your mobile carrier.
For help, visit our website or contact us at:
To stop receiving all messages and disable the Service, text STOP, UNSUBSCRIBE, or OPT-OUT. This will end all AI responses, transactional messages, and promotional messages for your phone number.
To reactivate, send any message to our service number.
To opt out of promotional messages only (while keeping the Service active), email support@dnftinc.com with subject "Opt Out Promotions."
Our Privacy Policy explains how we collect, use, share, and protect your information. By using the Service, you consent to the practices described in our Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.
Some features of the Service are free. Other features require a paid subscription.
Paid subscriptions renew automatically at the end of each billing period unless canceled before the renewal date. By subscribing, you authorize DNFT and our payment processor (Stripe) to charge your payment method for the applicable fees.
Current pricing is available at addshuffle.com. We reserve the right to change pricing at any time. Price changes will not affect your current billing period but will apply to subsequent renewals.
All payments are final and non-refundable except where required by applicable law. Canceling your subscription will stop future charges but does not entitle you to a refund for the current billing period.
Payments are processed by Stripe, Inc. We do not store your full payment card information. By providing payment information, you agree to Stripe's terms and privacy policy.
The Service, including all software, content, features, functionality, designs, trademarks, and intellectual property (excluding User Content), is owned by DNFT, Inc. and protected by copyright, trademark, and other intellectual property laws.
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal or commercial purposes.
You may not:
You agree to indemnify, defend, and hold harmless DNFT, Inc. and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, DNFT, INC. DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:
DNFT, INC. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF: (A) ONE HUNDRED U.S. DOLLARS ($100); OR (B) THE TOTAL AMOUNT YOU PAID TO DNFT FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
The disclaimers and limitations in this Section 13 reflect a reasonable allocation of risk and are a fundamental basis of the bargain between you and DNFT. The Service would not be provided without these limitations.
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.
Before initiating any formal dispute resolution, you agree to first contact us at support@dnftinc.com to attempt to resolve the dispute informally. We will attempt to resolve the dispute within 30 days.
If we cannot resolve a dispute informally, you and DNFT agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or our relationship (collectively, "Disputes") will be resolved exclusively through binding individual arbitration, rather than in court, except that:
Arbitration will be administered by National Arbitration and Mediation ("NAM") under its Comprehensive Dispute Resolution Rules and Procedures, or by another mutually agreed arbitration provider. The arbitration will be conducted by a single arbitrator.
YOU AND DNFT AGREE THAT EACH PARTY MAY BRING DISPUTES ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.
The arbitrator may not consolidate claims or preside over any form of class, collective, or representative proceeding. If this class action waiver is found unenforceable, then the entirety of this arbitration agreement shall be null and void, and the dispute will proceed in court.
BY AGREEING TO ARBITRATION, YOU AND DNFT WAIVE THE RIGHT TO A JURY TRIAL.
You may opt out of this arbitration agreement within 30 days of first using the Service by sending written notice to:
DNFT, Inc.
Attn: Arbitration Opt-Out
251 Little Falls Drive
Wilmington, DE 19808
Or by email to: legal@dnftinc.com
Your notice must include your name, phone number, and a clear statement that you wish to opt out of the arbitration agreement. If you opt out, you may pursue claims in court, subject to the other terms herein.
This arbitration agreement will survive termination of your account and these Terms.
You may stop using the Service at any time. To delete your account, contact support@dnftinc.com.
We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice, including if we believe you have violated these Terms.
Upon termination:
We may modify these Terms at any time. If we make material changes, we will notify you by:
Your continued use of the Service after the effective date of any changes constitutes your acceptance of the modified Terms.
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and DNFT regarding the Service.
If any provision of these Terms is found invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not constitute a waiver of that right or provision.
You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.
We will not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.
Section headings are for convenience only and have no legal effect.
If you have questions about these Terms, please contact us:
DNFT, Inc.
251 Little Falls Drive
Wilmington, DE 19808
Email: support@dnftinc.com
Legal Inquiries: legal@dnftinc.com
Website: https://addshuffle.com
Last Updated: January 29, 2026
